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F.A.Q

FAQ

Are your items brand new?

All items are guaranteed brand new. We do not sell any used items, or factory defects.

Which methods of payment do you accept?

Visa, Mastercard,Western Union can accepted on our website.


What are the return, exchange, refund policies?

We offer a full money back guarantee on christian louboutin returned within 7 days of receipt.This refund does not include the cost of shipping. We also guarantee that our designer christian louboutin will not be seized by customs. If a customs officer seizes. your merchandise we will replace them once. Refunds are issued in the same form in which the original payment was made and may take up to 7 business days after the receipt of goods.

How long can I receive items?

It usually need seven days to delivery. If you don't received your item over ten days please contact us and we will check for you.


Do you ship the designer shoes internationally?

We ship designer shoes anywhere in the world. We use DHL, UPS and EMS Express Courier for all of our shipments. We always ship within 7-9 days and guarantee the arrival of all of our shipments. Please contact us if your shipment is not received in a timely manner after receiving your tracking information. We have worked with these companies for a long time and guarantee your shipment.

Do you charge sales tax?

No, we will send the goods as a gift to you or mark less amount of the postage, so you would not or less to pay the sales tax.

How to get your wholesale price?

We are focusing on wholesaling the goods worldwide. Summing up the different demands of our customers, we would like to accept 5 pieces in one item or mix all kinds of items to offer the wholesale price! You can set up a trial order to inspect the high quality of our products and our best service. Any dissidence please consults with our sales staff.

Are all products showed in the website?

We are not putting every item of the designer louboutin on this site now. If you are looking for other style which is not displayed on this site, please tell us which one you like, and we can supply most of them to you.

How to know whether the products you ordered has been sent or not.

After we receipt your payment,we will send the products which you ordered to you within 24-36 hours, Please note check your email, also we will send the parcel tracking number to your email, you can check the mailing status of products through the tracking number.

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